Marketing Strategy and Solutions for Businesses—From New Solopreneurs to Established SMBs

Marketing Chaos Cleaned Up,
Nicely

Two women are tangled in large circles of blue thread, trying to untangle it. A large lightbulb icon is above them, symbolizing an idea or creativity. Paper airplanes are flying in the background, indicating ideas or communication.

Marketing has a way of getting messy.

Sometimes you’re running a small business and trying to figure out how to market it between doing the work, serving your clients, and everything else that comes with being the person in charge.

Other times, there’s plenty of marketing happening across people, platforms, vendors, tools, and campaigns, but no one is quite sure how—or whether—it all works together anymore.

Different businesses. Different messes.

Before you do more marketing, it helps to know what you actually need.

A blonde woman in a black dress standing on a city street with buildings and blurred pedestrians in the background.

That’s where I come in.

I’m Charlotte Nicely. I’ve spent more than 20 years leading local, national, and international marketing programs, which means I’ve seen my share of marketing messes.

I’m also a small business owner, and I come from a long line of them. I also understand what it feels like when the business depends on you; clients need to be served, bills need to be paid, decisions keep piling up, and marketing is still sitting there waiting for your attention. 

That perspective has taught me to look beyond the thing making the most noise, because the problem you can see isn’t always the problem that needs solving.

Once we understand what’s actually causing the mess, we can figure out what matters, what can wait, and what makes sense for your business now.

From there, we develop a practical plan for moving forward.

There’s more than one way for marketing to get messy.

For some business owners, marketing is one more job they unexpectedly acquired when they decided to work for themselves. There’s no marketing department, no marketing background, and no obvious place to start.

For others, the business already has marketing in motion. There may be employees, vendors, agencies, platforms, and tools involved, but no one has stepped back to consider how—or whether—they all work together.

Knowing which marketing problem you’re dealing with changes what you do next.

What does your marketing need right now?

Microbusiness Marketing Kit

For solopreneurs and very small teams who need a practical marketing plan.

  • If you can’t figure out the marketing. 

  • We’ll clarify how you talk about your business, who you want to reach, and where to market.

  • You leave with a focused marketing plan built around your business, priorities, and resources.

Marketing Mess Audit

For small to mid-sized businesses who need to make sense of a marketing mess.

  • If you’re doing plenty of marketing, but you’re not sure it’s working.

  • We’ll examine your messaging, people, vendors, processes, and technology to pinpoint the problems.

  • You leave knowing what needs attention first, what can wait, and how best to allocate your resources.

Marketing System Build

For small to mid-sized businesses who need a structure to support their marketing.

  • If you’re ready to clean up the mess. 

  • We'll build a system that connects your messaging, people, vendors, processes, and technology — and drives your business forward.

  • You leave with a marketing system built around the way your business actually works.

Once we have a plan, we have choices.

How we move forward depends on what makes sense for you: your time, budget, team, capabilities, and how much of the work you want to take on yourself.

What Clients Say

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Frequently Asked Questions


You don’t have to clean up the mess before you call.

In fact, please don’t.

Bring what you’ve got: the questions, the things you’ve tried, the half-finished plans, the systems that sort of work, and the marketing problem you can’t quite put your finger on.

We’ll figure out where to start.